King’s Lynn Town Football Club

Website Privacy Notice 

1. INTRODUCTION 

This privacy notice provides you with details of how we collect and process your personal data through your  use of our site https://www.kltown.co.uk/. 

By providing us with your data, you warrant to us that you are over 13 years of age.  

King’s Lynn Town Football Club is the data controller and we are responsible for your personal data (referred  to as “we”, “us” or “our” in this privacy notice).  

Contact Details 

Our full details are:  

Full name of legal entity: LYNN FC Ltd 

Email address: office@kltown.co.uk

Postal address: The Walks Stadium, Tennyson Road, King’s Lynn, Norfolk, PE30 5PB

Telephone number: 01553 760060

It is very important that the information we hold about you is accurate and up to date. Please let us know if at 

any time your personal information changes by emailing us at office@kltown.co.uk OR by writing to us at 

the above address.  

2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT

Personal data means any information capable of identifying an individual. It does not include anonymised data.  

We may process the following categories of personal data about you:  

Communication Data that includes any communication that you send to us whether that be through the  contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.  

Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records 

of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.  

User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back‐ ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.  

Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation path details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.  

Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such ascompetitions, prize draws and free give‐aways, to deliver relevant website content and advertisements to you andmeasure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimateinterests which in this case are to study how customers use our products/services, to develop them, to grow ourbusiness and to decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content andadvertisements to you (including Facebook adverts or other display advertisements) and to measure or understandthe effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests whichis to grow our business. We may also use such data to send other marketing communications to you. Our lawfulground for this processing is either consent or legitimate interests (namely to grow our business). 

Sensitive Data 

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.  

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.  

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at office@kltown.co.uk. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.  We may process your personal data without your knowledge or consent where this is required or permitted by law.  

We do not carry out automated decision making or any type of automated profiling.  

3.HOW WE COLLECT YOUR PERSONAL DATA [NOTE: YOU ONLY NEED TO INCLUDE THIS IF YOU HAVE NOT OBTAINEDTHE PERSONAL DATA DIRECTLY FROM THE DATA SUBJECT. DELETE THE SECTION IF NONE OF IT IS 

RELEVANT]

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may collect data about you from our sub‐contractors such as ticketing systems, particularly if you purchase a season ticket.  We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this https://www.wix.com/about/privacy  

We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.  We may also receive data from publicly availably sources such as the Electoral Register based inside the EU.

4.MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).  

Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.  Before we share your personal data with any third party for their own marketing purposes we will get your express consent.  

You can ask us or third parties to stop sending you marketing messages at any time by following the opt‐out links on any marketing message sent to you or by emailing us at office@kltown.co.uk at any time.  If you opt out of receiving marketing communications this opt‐out does not apply to personal data provided as a result of other transactions, such as purchases etc.  

5.DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below:  

•Service providers who provide IT and system administration services. 

•Volunteers who write and distribute our newsletters. 

•Professional advisers including lawyers, bankers, auditors and insurers 

•Government bodies that require us to report processing activities. 

•Third parties to whom we sell, transfer, or merge parts of our business or our assets. 

We require all third parties to whom we transfer your data to respect the security of your personal data and to 

treat it in accordance with the law. We only allow such third parties to process your personal data for specified 

purposes and in accordance with our instructions.  

6 INTERNATIONAL TRANSFERS 

We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will ensure that certain safeguards are in place to ensure a similar degree of security for your personal data. As such:  

•We may transfer your personal data to countries that the European Commission have approved as providing anadequate level of protection for personal data by; or 

•If we use US‐based providers that are part of EU‐US Privacy Shield, we may transfer data to them, as they haveequivalent safeguards in place; or 

•Where we use certain service providers who are established outside of the EEA, we may use specific contracts or codesof conduct or certification mechanisms approved by the European Commission which give personal data the sameprotection it has in Europe. 

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.  

7 DATA SECURITY 

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.  We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.  

8 DATA RETENTION 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.  When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.  For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.  

In some circumstances we may anonymise your personal data for research or statistical purposes in which case 

we may use this information indefinitely without further notice to you.  

9 YOUR LEGAL RIGHTS 

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.  

You can see more about these rights at:  

https://ico.org.uk/for‐organisations/guide‐to‐the‐general‐data‐protection‐regulation‐gdpr/individual‐rights/  

If you wish to exercise any of the rights set out above, please email us at office@kltown.co.uk.  

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.  We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.  

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will  notify you.  If you are not happy with any aspect of how we collect and use your data, you have the right to complain to 

the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.  

10 THIRD‐PARTY LINKS 

This website may include links to third‐party websites, plug‐ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third‐party websites and are  not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.  

11 COOKIES 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see 

[https://www.wix.com/about/privacy]

Cyflwyniad

Mae'r polisi hwn yn nodi sut rydym yn casglu, prosesu a dal eich data personol os ydych yn ymweld â'n siop ar-lein neu fel arall yn darparu data personol i ni. Rydym yn Kaizen Ticketing Solutions LTD o 459b Green Lanes, Llundain, N13 4BS. Rydym yn rheolydd data eich data personol.

Mae'r polisi hwn yn effeithio ar eich hawliau cyfreithiol a'ch rhwymedigaethau felly darllenwch ef yn ofalus. Os oes gennych unrhyw gwestiynau, cysylltwch â ni trwy e-bost neu ffoniwch ni ar 0208 858 0709.

Data personol rydym yn ei gasglu

Rydym yn casglu, prosesu, storio a defnyddio data personol pan fyddwch yn archebu tocyn neu'n prynu darn o nwyddau gan gynnwys eich enw, cyfeiriad a chyfeiriad e-bost ynghyd â gwybodaeth talu. Efallai y byddwn hefyd yn casglu data personol rydych yn ei roi i ni am bobl eraill os ydych yn eu cofrestru i fynychu digwyddiad. Rydych yn cytuno eich bod wedi hysbysu unrhyw berson arall y mae eu data personol rydych yn ei ddarparu i ni am yr hysbysiad preifatrwydd hwn ac, lle bo angen, wedi cael eu caniatâd fel y gallwn brosesu eu data personol yn gyfreithlon yn unol â'r polisi hwn.

Rhaid i'r holl ddata personol rydych yn ei ddarparu i ni fod yn wir, yn gyflawn ac yn gywir. Os ydych yn darparu data anghywir neu ffug i ni, ac rydym yn amau twyll adnabod, byddwn yn cofnodi hyn.

Nid oes angen i chi ddarparu unrhyw ddata personol i ni i weld ein siop ar-lein. Fodd bynnag, efallai y byddwn yn dal i gasglu'r wybodaeth a nodir o dan yr adran Data rydym yn ei gasglu'n awtomatig o'r polisi hwn, a chyfathrebiadau marchnata yn unol ag adran Cyfathrebiadau Marchnata'r polisi hwn.

Pan fyddwch yn cysylltu â ni trwy e-bost neu bost, efallai y byddwn yn cadw cofnod o'r ohebiaeth ac efallai y byddwn hefyd yn cofnodi unrhyw alwad ffôn sydd gennym gyda chi.

Data rydym yn ei gasglu'n awtomatig

Pan fyddwch yn ymweld â'n siop ar-lein, rydym ni, neu drydydd partïon ar ein rhan, yn casglu a storio gwybodaeth am eich dyfais a'ch gweithgareddau yn awtomatig. Gallai'r wybodaeth hon gynnwys (a) rhif adnabod unigryw eich cyfrifiadur neu ddyfais arall; (b) gwybodaeth dechnegol am eich dyfais fel math o ddyfais, porwr gwe neu system weithredu; (c) eich dewisiadau a'ch gosodiadau fel parth amser ac iaith; a (d) data ystadegol am eich gweithredoedd a phatrymau pori. Rydym yn casglu'r wybodaeth hon gan ddefnyddio cwcis yn unol ag adran Cwcis y polisi hwn ac rydym yn defnyddio'r wybodaeth rydym yn ei chasglu ar sail ddienw i wella ein siop ar-lein a'r gwasanaethau rydym yn eu darparu, ac at ddibenion dadansoddol ac ymchwil.

Cyfathrebiadau Marchnata

Os ydych yn dewis derbyn cyfathrebiadau marchnata gennym ni rydych yn cydsynio i brosesu eich data i anfon cyfathrebiadau o'r fath atoch, a all gynnwys cylchlythyrau, postiadau blog, arolygon a gwybodaeth am ddigwyddiadau newydd. Rydym yn cadw cofnod o'ch caniatâd.

Gallwch ddewis peidio â derbyn cyfathrebiadau marchnata mwyach trwy gysylltu â ni trwy e-bost, clicio dad-danysgrifio o e-bost marchnata neu ddiweddaru eich dewisiadau yn eich cyfrif ar-lein. Os ydych yn dad-danysgrifio i gyfathrebiadau marchnata, gall gymryd hyd at 5 diwrnod busnes i'ch dewisiadau newydd ddod i rym. Felly byddwn yn cadw eich data personol yn ein cofnodion at ddibenion marchnata nes i chi ein hysbysu nad ydych am dderbyn e-byst marchnata gennym ni mwyach.

Prosesu cyfreithlon eich data personol

Byddwn yn defnyddio eich data personol er mwyn cydymffurfio â'n rhwymedigaeth gontractiol i gyflenwi'r tocynnau i ddigwyddiad rydych wedi'i archebu neu nwyddau rydych wedi'u harchebu, gan gynnwys cysylltu â chi gydag unrhyw wybodaeth sy'n ymwneud â'r digwyddiad neu'r nwyddau, a delio ag unrhyw gwestiynau, sylwadau neu gwynion sydd gennych mewn perthynas â'r digwyddiad neu'r nwyddau.

Efallai y byddwn hefyd yn defnyddio eich data personol at ein buddiannau cyfreithlon, gan gynnwys delio ag unrhyw wasanaethau cwsmeriaid sydd eu hangen arnoch, gorfodi telerau unrhyw gytundeb arall rhyngom, at ddibenion rheoleiddiol a chyfreithiol (er enghraifft gwrth-wyngalchu arian), at ddibenion archwilio ac i gysylltu â chi am newidiadau i'r polisi hwn.

Gyda phwy rydym yn rhannu eich data?

Efallai y byddwn yn rhannu eich data personol ag unrhyw ddarparwyr gwasanaeth, is-gontractwyr ac asiantau y gallwn eu penodi i gyflawni swyddogaethau ar ein rhan ac yn unol â'n cyfarwyddiadau, gan gynnwys darparwyr taliadau, darparwyr cyfathrebu e-bost, darparwyr gwasanaethau TG, cyfrifwyr, archwilwyr a chyfreithwyr.

O dan rai amgylchiadau efallai y bydd yn rhaid i ni ddatgelu eich data personol o dan gyfreithiau a/neu reoliadau cymwys, er enghraifft, fel rhan o brosesau gwrth-wyngalchu arian neu i amddiffyn hawliau, eiddo, neu ddiogelwch trydydd parti.

Efallai y byddwn hefyd yn rhannu eich data personol mewn cysylltiad â, neu yn ystod trafodaethau o, unrhyw uno, gwerthu asedau, cydgrynhoi neu ailstrwythuro, cyllido, neu gaffael ein busnes cyfan neu ran ohono gan neu i mewn i gwmni arall.

Ble rydym yn dal a phrosesu eich data personol

Efallai y bydd rhai neu'r holl ddata personol sydd gennych yn cael ei storio neu ei drosglwyddo y tu allan i'r Undeb Ewropeaidd (yr UE) am unrhyw reswm, gan gynnwys er enghraifft, os yw ein gweinydd e-bost wedi'i leoli mewn gwlad y tu allan i'r UE neu os yw unrhyw un o'n darparwyr gwasanaeth neu eu gweinyddion wedi'u lleoli y tu allan i'r UE. Byddwn ond yn trosglwyddo eich data personol i sefydliadau sydd wedi darparu mesurau diogelu digonol o ran eich data personol.

Cwcis

Mae cwci yn ffeil testun fach sy'n cynnwys rhif adnabod unigryw sy'n cael ei drosglwyddo (trwy eich porwr) o wefan i yriant caled eich cyfrifiadur. Mae'r cwci yn adnabod eich porwr ond ni fydd yn gadael i wefan wybod unrhyw ddata personol amdanoch, fel eich enw a/neu gyfeiriad. Yna defnyddir y ffeiliau hyn gan wefannau i adnabod pryd mae defnyddwyr yn ymweld â'r wefan honno eto.

Mae ein siop ar-lein yn defnyddio cwcis fel y gallwn eich adnabod pan fyddwch yn dychwelyd a phersonoli eich gosodiadau a'ch dewisiadau. Mae'r rhan fwyaf o borwyr yn cael eu gosod i dderbyn cwcis yn wreiddiol. Gallwch newid gosodiadau eich porwr naill ai i'ch hysbysu pan fyddwch wedi derbyn cwci, neu i wrthod derbyn cwcis. Sylwch efallai na fydd ein siop ar-lein yn gweithredu'n effeithlon os ydych yn gwrthod derbyn cwcis.

Rydym hefyd yn defnyddio Google Analytics i fonitro sut mae'r siop ar-lein yn cael ei defnyddio. Mae Google Analytics yn casglu gwybodaeth yn ddienw ac yn cynhyrchu adroddiadau sy'n manylu gwybodaeth fel nifer yr ymweliadau â'r siop ar-lein, o ble y daeth ymwelwyr yn gyffredinol, pa mor hir y buont ar y safle, a pha dudalennau y gwnaethant ymweld â nhw. Mae Google Analytics yn gosod sawl cwci parhaus ar yriant caled eich cyfrifiadur. Nid ydynt yn casglu unrhyw ddata personol. Os nad ydych yn cytuno â hyn gallwch analluogi cwcis parhaus yn eich porwr. Bydd hyn yn atal Google Analytics rhag logio eich ymweliadau.

Diogelwch

Byddwn yn prosesu eich data personol mewn modd sy'n sicrhau diogelwch priodol y data personol, gan gynnwys amddiffyn rhag prosesu heb awdurdod neu'n anghyfreithlon ac yn erbyn colled, dinistr neu ddifrod damweiniol, gan ddefnyddio mesurau technegol neu drefniadol priodol. Mae'r holl wybodaeth rydych yn ei darparu i ni yn cael ei storio ar ein gweinyddion diogel. Mae unrhyw drafodion talu yn cael eu hamgryptio gan ddefnyddio technoleg SSL.

Pan fyddwn wedi rhoi, neu rydych wedi dewis cyfrinair, rydych yn gyfrifol am gadw'r cyfrinair hwn yn gyfrinachol.

Fodd bynnag, rydych yn cydnabod na all unrhyw system fod yn gwbl ddiogel. Felly, er ein bod yn cymryd y camau hyn i sicrhau eich data personol, nid ydym yn addo y bydd eich data personol bob amser yn aros yn gwbl ddiogel.

Eich hawliau

Mae gennych yr hawl i gael copi gennym ni o'r data personol sydd gennym ar eich cyfer, ac i ofyn i ni gywiro gwallau yn y data personol os yw'n anghywir neu'n anghyflawn. Mae gennych hefyd yr hawl ar unrhyw adeg i ofyn i ni ddileu eich data personol. I arfer yr hawliau hyn, neu unrhyw hawliau eraill sydd gennych o dan gyfreithiau cymwys, cysylltwch â ni trwy e-bost.

Sylwch, rydym yn cadw'r hawl i godi ffi weinyddol os yw eich cais yn amlwg yn ddi-sail neu'n ormodol.
Os oes gennych unrhyw gwynion mewn perthynas â'r polisi hwn neu fel arall mewn perthynas â'n prosesu o'ch data personol, dylech gysylltu â'r awdurdod goruchwylio yn y DU: y Comisiynydd Gwybodaeth (www.ico.org.uk).

Efallai y bydd ein siop ar-lein yn cynnwys dolenni i safleoedd eraill o ddiddordeb. Unwaith y byddwch wedi defnyddio'r dolenni hyn i adael ein safle, dylech nodi nad oes gennym unrhyw reolaeth dros y safle arall hwnnw. Felly, ni allwn fod yn gyfrifol am ddiogelu a phreifatrwydd unrhyw wybodaeth a roddwch wrth ymweld â safleoedd o'r fath ac nid yw'r safleoedd hynny'n cael eu llywodraethu gan y polisi hwn. Dylech gymryd gofal a edrych ar y polisi preifatrwydd sy'n berthnasol i'r safle dan sylw.

Cadw

Os ydych yn cofrestru gyda ni, byddwn yn cadw eich data personol nes i chi gau eich cyfrif.
Os ydych yn derbyn cyfathrebiadau marchnata gennym ni, byddwn yn cadw eich data personol nes i chi optio allan o dderbyn cyfathrebiadau o'r fath.
Os ydych wedi gwneud archeb gyda ni neu wedi cysylltu â ni gyda chwestiwn neu sylw, byddwn yn cadw eich data personol am 48 mis yn dilyn cyswllt o'r fath i ymateb i unrhyw ymholiadau pellach a allai fod gennych.

Cyffredinol

Os yw unrhyw ddarpariaeth o'r polisi hwn yn cael ei dal gan lys o awdurdodaeth gymwys i fod yn annilys neu'n anorfodadwy, yna dylid dehongli darpariaeth o'r fath, cyn belled ag y bo modd, i adlewyrchu bwriadau'r partïon a dylai'r holl ddarpariaethau eraill aros mewn grym llawn.

Dylid llywodraethu'r polisi hwn a'i ddehongli yn unol â chyfraith Lloegr a Chymru, ac rydych yn cytuno i gyflwyno i awdurdodaeth unigryw Llysoedd Lloegr.
Efallai y byddwn yn newid telerau'r polisi hwn o bryd i'w gilydd. Rydych yn gyfrifol am adolygu'r polisi hwn yn rheolaidd fel eich bod yn ymwybodol o unrhyw newidiadau iddo. Os byddwch yn parhau i ddefnyddio ein siop ar-lein ar ôl yr amser rydym yn nodi y bydd y newidiadau'n dod i rym, byddwch wedi derbyn y newidiadau.